Replaceable RAM and SSD being lost is still painful. You were better off charging from the right (IIRC) rather than the left. Worst of all, it was the loss of the much-beloved MagSafe. The USB-C cable situation was and continues to be a nightmare as different cables support different subsets of data, power and video and, worse yet, different versions of each of those. USB-C only was a philosophical move rather than a practical one that forced people everywhere to carry dongles. The butterfly keyboard was Ive shaving off 0.5mm of the width for a worse user experience with a higher production cost and less reliability. Touch Bar? This was nothing more than adding expense to raise the ASP (Average Selling Price) of Macbooks, that had fallen precipitously low from a shareholder perspective because of the superb value-for-money proposition that was the 13" Macbook Air. The 2016 wasn't leadership, it was Johnny Ive without Steve Jobs bringing him back to reality.
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